Trello Review
Visa, John Deere, Coinbase, Zoom and even us at Cloudwards employ Trello to help with our editorial calendar. However, just because we and many other teams – two million according to Trello – use the platform doesn’t mean it’s right for you. If you want to learn more about the kanban-loving platform, stick around and […]
Best customer support software – 2023 list of top 15 customer support tools
Customer service standards have evolved significantly, whereas before, meeting the customer already counts as an achievement. Now, turnaround time is deemed equal or more important than actually addressing the concern. Responses that took too long to address are virtually worthless to the busy customer. Also, each customer interaction requires carefully monitoring to ensure service given […]
5 tips to increase customer retention by using a CRM tool
We all want to find new customers, right? Bringing more people through the proverbial (or literal) door is a constant struggle. But business goals shouldn’t begin and end with acquisition. There’s a far more critical element to the customer journey. You always want to retain your customers, building up a loyal crowd of dedicated and […]