ChemiCloud is a relatively recent entrant to the hosting market. Although its plans are slightly pricey, the support responses are very speedy, and you get a very good 45-day money-back guarantee.
OVERVIEW
American web hosting company ChemiCloud was established in July 2016. Its English-language website sells cloud shared hosting, reseller hosting, cloud VPS, and domain services.
Features and Ease of Use
ChemiCloud offers three WordPress-optimized shared hosting plans, four reseller hosting plans, and four cloud VPS plans. The three shared hosting plans provide you with:
- Seven worldwide server locations
- cPanel control panel
- One to unlimited hosted websites
- 15 GB to 35 GB SSD storage
- Unlimited bandwidth
- Unlimited email accounts
- Free website migration
- Free Let’s Encrypt SSL certificate
- Free daily backups
You can set up your website using either the Softaculous installer (that helps you install CMS or other applications) or the extra-cost Weebly website builder (which helps you create a professional-looking website without having to be a web design or development expert).
Performance is assured thanks to a combination of HTTP/2, LiteSpeed caching, a free CDN, and SSD storage. You get a good 99.99% uptime guarantee.
Support
ChemiCloud’s shared hosting plans are a bit pricey. Although you get some freebies included — such as SSL, Softaculous, SiteLock, a CDN, and a free domain for life — you have to pay extra for some things such as email security and the Weebly website builder. Sometimes you can secure significant savings with occasional coupon codes.
Pay in U.S. dollars by PayPal or credit/debit card on annual to triennial terms, with savings for longer sign-ups. The generous 45-day money-back guarantee gives you a good amount of time to get out early with a full refund if you’re not entirely happy.
You can contact the 24/7 customer support team by telephone, support ticket, email, or live chat. This provider promises to reply instantly via live chat and within ten minutes for tickets. Indeed, I got quick replies to my queries via the live chat channel:
Self-support resources seem to be limited (at least for pre-sales prospect customers) to the ChemiCloud blog.
CHEMICLOUD REVIEW: BOTTOM LINE
For robust hosting services with a few freebies and some pay-for features, you could check out ChemiCloud. One of the best bits is the super-fast customer support, even for pre-sales prospect customers.
Pros
- 99.99% uptime guarantee
- Free domain for life
- Several user-friendly features
- 45-day money-back guarantee
Cons
- Only 3+ years of industry experience
- Slightly pricey plans