Top 5 capterra alternatives for your business
Capterra is one of a handful of product review sites that have helped businesses minimize their reliance on time-consuming and expensive PR agencies or eschew them altogether. This is especially true in the case of startups who may not enjoy the vast resources of old hands in the business. The allure of product review platforms is […]
Lark is the new ultimate workplace platform on steroids that Gen Ys and Zs will stan
Since the pandemic hit, the importance of workplace collaboration tools has never been greater. At Vulcan Post, we’ve used our fair share of digital collaboration platforms but we migrated because the previous platforms changed to a paid subscription model that we personally felt wasn’t worth its price. We were approached by Lark, who provided us with […]
Microsoft DPM Reviews
Microsoft DPM is the #43 ranked solution in best Backup and Recovery Software. PeerSpot users give Microsoft DPM an average rating of 6.8 out of 10. Microsoft DPM is most commonly compared to Veeam Backup & Replication: Microsoft DPM vs Veeam Backup & Replication. Microsoft DPM is popular among the large enterprise segment, accounting for 55% of […]
Trello Review
Visa, John Deere, Coinbase, Zoom and even us at Cloudwards employ Trello to help with our editorial calendar. However, just because we and many other teams – two million according to Trello – use the platform doesn’t mean it’s right for you. If you want to learn more about the kanban-loving platform, stick around and […]
Best customer support software – 2023 list of top 15 customer support tools
Customer service standards have evolved significantly, whereas before, meeting the customer already counts as an achievement. Now, turnaround time is deemed equal or more important than actually addressing the concern. Responses that took too long to address are virtually worthless to the busy customer. Also, each customer interaction requires carefully monitoring to ensure service given […]
5 tips to increase customer retention by using a CRM tool
We all want to find new customers, right? Bringing more people through the proverbial (or literal) door is a constant struggle. But business goals shouldn’t begin and end with acquisition. There’s a far more critical element to the customer journey. You always want to retain your customers, building up a loyal crowd of dedicated and […]